Frequently Asked Questions about EatBest4Less City Dining Passes

Q: All Products – When does my product become activated?

A: Your product becomes activated the moment you use it at your first participating location.


Q: All Products – Is a 1-day product good for a calendar day or for 24 hours?
A: The products are valid for specific calendar days, and not for 24 hour periods. A 1-day product ends when the last participant closes, or midnight if a participant is open later than that, on the day you first use it. So, if you start late in the afternoon, you only have until midnight that night at the latest to enjoy your passes.


Q: All Products – I am staying in Las Vegas for one day. Can I purchase a 2-day Las Vegas product, use it one day and come back again in six months to use the other day I have left?
A: No, multi-day products are only good on consecutive days. The moment you use your product it becomes activated and starts counting down its valid period for the purchased life of the pass – 1, 2, 3 or 5 consecutive days. It will expire at midnight on the last valid day.


Q: All Products – Do I have to use a multiple day product on consecutive days or can I pick and choose which days I would like to use it?
A: Your products are only valid for consecutive days. For example, if you purchase a two-day pass, and use it for the first time on Monday, it will then expire at midnight on the next day, Tuesday.


Q: City Dining Passes – Can I visit the same restaurant twice in one day?
A: You may visit each restaurant  for all 3 of your meals if the Participant provides them.


Q: All Products – What if I lose my Order Email  
A: Please send  an email with your details to customerservice@eatbest4less.com and we will do our best to find the order and resend your Order email.


Q: All Products – Can I purchase a product valid for only one customer to share with a friend at the same participating locations?
A: Each product is valid for 1 individual only.


Q: All Products – I did not use my pass after I purchased it. Can I cancel it?
A: Products can be activated and used, for their valid consecutive day duration period, at any date during the one calendar year following the date of purchase. Unused products can be extended upon request at City Dining Passes discretion past the one year expiration.
Cancellation Policy – If your products were purchased directly from EatBest4Less.com, are not past their 1 year expiry, and are completely unused, you can make a cancellation request for any reason by sending an email to cancelrequest@eatbest4less.com.


Q: All Products – How Will I Receive My Order?
A: After completing your online purchase at EatBest4Less, simply print out your voucher which will  contain your Mobile Dining Passes as QR Barcodes ( one per person) Alternatively you can also present the Barcodes directly at Restaurants on your cell  phones.


Q: All Products – What ages are eligible for a children’s product?
A: We  currently don’t offer Child Specific Products. You can purchase one Pass for each of your family .


Q: Dining Passes – What happens if a location is closed due to a private event or another circumstance?
A: Please note that some participants may be closed, at any time due to private event bookings or other circumstances.
As is stated in the terms and conditions, conditions at these Participants may change at any time. We cannot guarantee that each facility will continue to honor its indicated commitments at the time you make use of your card.’

Q: All Products – The order is for multiple passes for a number of people, but only one name is on the voucher, are the other people in the group going to be able to use the additional passes even though they have different names?
A: For orders that have multiple passes to be used by a family or group, it is important that the name listed on the voucher is that of the person that will be redeeming the voucher for passes as they will be asked to provide photo identification matching what is indicated on the voucher. Once the voucher has been redeemed and the passes have been issued, the passes can be distributed to the other members of the group even if they have different names.


Q: All Products – Do I have to get to the participating location (attraction, restaurant etc) on my own?
A: It is the customer’s responsibility to get to each participating location unless it is specifically noted as a tour or excursion that includes transportation.


Q: All Products – If I purchase a pass now but I’m not going to use it until 5 months from now, for example, will it expire?
A: Products can be activated and used, for their valid consecutive day duration period, at any date during the one calendar year following the date of purchase. Unused products can be extended upon request at Travel Fun Card’s discretion past the one year expiration.


Q: City Dining Passes – When I redeem my meal ticket do I have to get all three of my meals at the same restaurant?
A: Each City Dining Pass is good for 1 breakfast, 1 lunch and 1 dinner each consecutive day it is valid at any of the participating restaurants. City Dining Pass customers can choose to eat all three meals at one restaurant if that restaurant offers all three, but that is not required City Dining Pass customers can choose a different restaurant for each meal. Please check the EatBest4Lessc for which meals are available from the different restaurants as some locations, for example, may offer dinner only.


Q: City Dining Passes – If I’ve used one lunch one day, can I get a lunch the following day?
A: Each City Dining Pass  is good for 1 breakfast, 1 lunch and 1 dinner each consecutive day it is valid at any of the participating restaurants. City Dining Passes expire at midnight, so having lunch on the second day would not be possible if it was only a 1 day City Dining Pass


Q: All Products – Can I purchase EatBest4Less City Dining Passes online or in the destination city I am visiting?
A: City Dining Passes can be purchased online or in destination.. Sale prices advertised on EatBest4Less.com are not available at the in destination sales locations.
(Also answers: Can I book this online?, Can I order my power pass online?, Can I purchase EatBest4Less passes in Las Vegas )